Frequently Asked Questions (FAQs)

Q: Shipping
A: Complimentary shipping is available on all orders over $50. Orders below this threshold are calculated at checkout.

Q: Delivery Time
A: Orders are processed within 1–2 business days. Delivery typically ranges from 3–7 business days depending on destination. Tracking information is provided once your order has shipped.

Q: Returns
A: Returns are accepted within 30 days of delivery, provided items are unused and in original condition.

Q: Customer Care
A: For assistance, please contact us via our Contact page or email contact@vauclont.com. We respond within 24 hours on business days.